Sustainable Development Report 2021

42 43 Sustainable Development Report 2021 MYTILINEOS Environment Society Governance Sustainability Standards & Assurance Stakeholder Engagement Introduction BU Metallurgy ASI BU Power &Gas BU Sustainable Engineering Solutions / BURenewables & Storage Development Category A: Stakeholder groups that affect, and are significantly affected by, the operation of the Company’s Business Units. • Employees • Customers • Local community / Local municipalities • Suppliers • Employees • Customers • Local community / Local municipalities • Suppliers • Regulatory bodies • Employees • Customers • Suppliers Category B: Stakeholder groups that affect the operation of the Company's Business Units, but are less affected by them. • Regulatory bodies • Press representatives • Academic community • Press representatives • Business Organizations • Sustainable Development Organizations • Local community / Local municipalities • Business Organizations • Sustainable Development Organizations • Regulatory bodies Category C: Stakeholder groups that affect, and are affected by, the Company's Business Units in a limited way only. • Business Organizations • Sustainable Development Organizations • Non-Governmental Organizations • Non-Governmental Organizations • Academic community • Press representatives • Non-Governmental Organizations • Academic community Note: 1. In defining the Stakeholder groups, 5 main criteria were used (dependence, responsibility, intensity, influence and perspective) according to the AA1000 Stakeholder Engagement – 2015 international standard, leading to the classification of Social Partners in the above three main categories. 2. The group of Shareholders/Investors is not included in the above table since its management, as a key group, is carried out centrally by MYTILINEOS' Finance General Division. MYTILINEOS’ Stakeholders identification table [GRI 102-42] Relationships and cooperation with its Stakeholder groups are structural elements of MYTILINEOS’ Sustainable Develop- ment Strategy. They contribute to the further understanding of the impact of its activities as well as to the Company's effort to respond consistently to the expectations of its Stakeholders, building mutual relationships of trust with them. These different Stakeholder groups are identified, ranked and characterized as “key groups” for the Company, on the basis of specific criteria, such as: (a) the position they hold within its sphere of influence, (b) the degree of significance and relevance that they attribute to or have for its activities, and (c) the way in which they affect its ability to fulfil its vision and mission. MYTILINEOS promotes regular communication with its Stakeholder groups in a variety of ways, the frequency of which stems from the type of relationship built with each group. In doing so, the Company aims to understand the needs and expectations of the persons, organiza- tions and businesses with which it interacts and to respond promptly to matters of concern to them, while at the same time maintaining and strengthening its “social license to operate”. Ways of communication & cooperation between MYTILINEOS and its Stakeholder groups Key Stakeholder groups [GRI 102-40] Long-standingways of engagement & collaboration [GRI 102-43] Issues raised [GRI 102-44] Employees • Annual Stakeholder Consultation process*. • Materiality process**. • Established annual employee performance and skills evaluation process. • Open daily communication via the HR-Business Partner role. • Continuing education and training. • Policies disclosure, whenever required. • Regular and extraordinary meetings between management and employees (annual institution of hierarchy Consultations, annual meetings between the Management and employees in groups of 25 people). • Annual Sustainable Development Report. • Announcements via the online Intranet platform. • HR Call Center for employees. • Uniform corporate culture. • Strengthening corporate innovation. • Personnel evaluation system and incentives. • Employee education and training. • Work quality and employee development. • Occupational Health & Safety. • Information about the Company's good practices. • Adaptation to Climate Change. • Investments in RES projects. • Protection from the COVID-19 pandemic. • Mental health and well-being of employees. • Initiatives to promote electro-mobility. • Talent retention and development. Investing community (Shareholders – Investors - Financial analysts) • Extraordinary and regular shareholder meetings on an annual basis. • Annual presentations of financial results (Press releases, videoconferences, internet). • Corporate Governance Roadshow: Shareholder engagement with investor stewardship teams and authorized consultants. • Materiality process**. • Information on relevant business developments (Press releases, internet). • Annual meetings with financial analysts. • Daily communication through MYTILINEOS’ Investor Relations Division. • Annual Financial Report and Sustainable Development Report. • The Company's performance in international ESG indicators. • Implementation of the UK Corporate Governance Code. • Climate Change: Prospect of adaptation to TCFD recommendations, calculation and disclosure of Scope 3 emissions. • Adoption of the SASB methodology. • Diversity of the Board of Directors. • Evaluation of the Board of Directors’ effectiveness. • Upgrading of the role of Lead Independent Director. • Board Members’ succession project. • Linking remuneration of Board members to ESG indicators. Key Stakeholder groups [GRI 102-40] Long-standingways of engagement & collaboration [GRI 102-43] Issues raised [GRI 102-44] Suppliers & Business Partners • Annual Stakeholder Consultation process*. • Materiality process**. • Regular communication (even daily) through the Purchasing Departments of the Company’s Business Units. • Promotion of MYTILINEOS’ “Suppliers / Business Partners Code of Conduct”. • Social and environmental impact assessment every 2-3 years. • Annual training program for key suppliers (Corporate Responsibility for Sustainable Development). • Meritocracy. • Added value of long-term partnerships. • Strengthening local employment. • Support of Greek suppliers. • Cooperation for integrating the 10 Principles of the UN Global Compact in the business activity. Customers • Promotion and information about products and services (continuous communication of the responsible departments). • Annual Stakeholder Consultation process*. • Materiality process**. • Daily communication through via the Company’s Commercial Divisions. • Cooperation in the context of the annual customer satisfaction surveys. • Product quality. • Processing of orders placed. • Prevention and support measures for dealing with the consequences of the COVID-19 pandemic. • MYTILINEOS’ performance in the EcoVadis leading supplier rating agency, on areas of responsible entrepreneurship. Local Government (local communities) • Annual Stakeholder Consultation process*. • Materiality process**. • Regular and extraordinary communication (“open door” policy, meetings, participation in local events or consultations, whenever deemed necessary). • Annual communication as part of the implementation of MYTILINEOS’ social policy. • Annual Sustainable Development Report. • Third-Party Requests & Complaints Management Procedure regarding ESG & CSR issues at the Aluminium of Greece. • Support of local infrastructure and local cultural and sports activities. • Strengthening local employment. • The Company’s environmental and social footprint. Business Organizations • Annual Stakeholder Consultation process*. • Materiality process**. • Regular and ad hoc communication (provision of data and information, meetings, participation in consultations). • Participation in events, whenever deemed necessary. • Social footprint of MYTILINEOS in its local communities. • Fair treatment of employees. Regulatorybodies &Sustainable Development Organizations • Annual Stakeholder Consultation process*. • Materiality process**. • Regular and ad hoc communication (provision of data and information, meetings, participation in consultations). • Participation in events held by Regulatory Bodies / Sustainable Development Organizations on an annual basis. • Inclusion of ESG criteria in the financing of Company investments. • Training of executives in dealing with Corruption and Bribery. • Renewable energy sources by 2025. • Incorporation of the TCFD recommendations. • Greater development of Diversity & Inclusion issues. • Increase in the number of women on the Company's Board of Directors. Academic community • Annual Stakeholder Consultation process*. • Materiality process**. • Forms of cooperation on an annual basis in the framework of the implementation of research programs and of the Company’s social policy. • Participation in career events & career days in universities. • Development of partnerships (e.g., scholarships, traineeships). • Support of schools with materials and equipment. Press representatives • Annual Stakeholder Consultation process*. • Materiality process**. • Direct daily communication through the Communication & Marketing General Division of MYTILINEOS on issues related to the Company’s activity areas. • Information on relevant business developments (Press releases, internet). • Organization of briefing meetings with Greek and foreign journalists whenever deemed necessary. • Organization of meetings with financial analysts. • The Company’s progress in light of the pandemic: (a) security of energy generation, (b) financial stability, (c) contribution to the national effort, (d) maintaining Company results at pre- pandemic levels. • Upgrading of the EPC & Infrastructure Projects Sector to Sustainable Engineering Solutions (SES) Business Unit – highlighting the need to shift focus on sustainable development projects. • Promotion of the Renewables & Storage Development (RSD) Business Unit through new projects and through the BOT platform. • Upgrading the Metallurgy Business Unit through the promotion of news related to commodities. • Company's contribution to the proper functioning of the energy market. • Presentation of new products and services made available by the Company to third parties (Protergia retail). • Promotion of corporate governance issues. • Update on ESG issues and the Company's targets in connection with its commitment to reduce air emissions by 30% by 2030 and to zero emissions by 2050. • Company's social profile – Promotion of the Company to media and audiences abroad. Volunteer Organizations • Annual Stakeholder Consultation process*. • Materiality process**. • Electronic platform for submitting social requests, available throughout the year. • Meetings with NGO representatives, whenever deemed necessary, based on the result of their requests’ evaluation. • Annual Sustainable Development Report. • Development of innovative synergies to support actions around the strategic action lines of MYTILINEOS’ social policy. • Highlighting the positive impact on society. • MYTILINEOS’ commitment to respect & protect human rights. • Promotion of the Company in social media via each organization. • Strengthening MYTILINEOS’ Corporate Volunteering. • Right to education and lifelong training. • Company’s contribution to the escalating changes in the climate. * The participation of the particular Stakeholder group in this form of cooperation depends on the subject of the Consultation. ** Participation in the relevant Stakeholder survey carried out every two years.