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Limited complaints at the local level for ALUMINIUM
S.A. and PROTERGIA S.A.
ACTION PLAN:
To eliminate complaints by incorporating the results of the
consultations (Dialogue Forums) with our Stakeholders in
our Corporate, Social and Environmental strategy.
The Group companies fulfil completely all their tax
obligations, at local as well as at central level.
Each Group company has defined its Stakehold-
er groups and engages in regular dialogue with
them. The results of this consultation process are pub-
lished annually.
ACTION PLAN:
(a) To improve and reconfigure the consultation
process with our Stakeholders; (b) To include Human
Rights Protection and the Actions to combat -Cor-
ruption as subjects in the consultations with our
Stakeholders; (c) To intensify our efforts for incor-
porating the results of the consultations with our
Stakeholders in the development of the business, so-
cial and environmental plans of our subsidiaries.
During 2012 a number of light accidents occurred,
without interruption of work. NOTE: Two (2) ac-
cidents that led to interruption of work occurred in AL-
IMINIUM S.A.
ACTION PLAN:
Although our performance is stable, constant efforts
are required in accordance with our policy which focuses
on the achievement of the only acceptable target – “ZE-
RO ACCIDENTS AND ZERO INCIDENTS RELATED TO OC-
CUPATIONAL DISEASES IN OUR WORK AREAS”.
A very small number of light incidents related to
occupational diseases occurred, without inter-
ruption of work.
ACTION PLAN:
Although our performance is stable, constant efforts
are required in accordance with our policy which focuses
on the achievement of the only acceptable target – “ZE-
RO ACCIDENTS AND ZERO INCIDENTS RELATED TO OC-
CUPATIONAL DISEASES IN OUR WORK AREAS”.
All Group Companies comply fully with the reg-
ulations and the provisions of the law that govern
their operation.
Employee satisfaction ranges from 60% to 70%.
NOTE: This aggregate performance is a “guessti-
mate” based on the employee performance review
process. ALUMINIUM S.A., PROTERGIA S.A. and
METKA S.A. do not have in place a mechanism to reg-
ularly measure employee satisfaction.
ACTION PLAN:
To study and design a procedure for conducting reg-
ular employee satisfaction surveys in all our Group
companies. Actions will be planned according to the
results obtained.
All Group companies have in place a formal ed-
ucation and training policy and carry out annu-
al educational initiatives with clear objectives, which
are aligned with their business activities and with their
employees’ needs.
ACTION PLAN:
To improve our educational objectives in order to
combine more effectively the employees' needs with
the Group’s social and environmental objectives.
The aggregate percentage of employees evaluated
through the Career Development Review process
applied by the Group companies’ ranges from 81% to
90%.
ACTION PLAN:
To achieve a percentage in excess of 90% of em-
ployees receiving Career Development Reviews,
through the systematic application of the procedures
for Career Development Reviews which our sub-
sidiaries have in place.
The aggregate percentage of employees re-
cruited from the local communities where the
Group companies operate ranges from 70% to
85%.
ACTION PLAN:
No deviation from our policy on recruitment of em-
ployees from our local communities, whose objec-
tive is to achieve a percentage in excess of 85% (al-
ways taking into account the particular character-
istics of each one of our business activity sectors).
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